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Rock Support

Keep Your Ministry Moving Forward

There are a lot of ways to keep moving.

Every church uses Rock differently. Support flexes with the needs of your team.

All Things Workflows Email Templates Security Audits Staff Training Process Architecture Troubleshooting All Things Connections All Things Workflow Forms All Things Check-In Rock Best Practices Ministry Newsletter Templates VBS Registrations Mission Trip Applications Group Sign Ups Group Attendance Dashboards Data Integrity Tools Pledge Campaigns Custom Badges
Event Registrations Data Audits Custom Reports Website Updates Process Automation Group Management Personalization Signature Documents Custom Giving Dashboards Digital Connect Cards Summer Camp Registrations Custom Check In Labels Special Needs Ministry Tools Volunteer Onboarding Pastoral Care Dashboards Background Check Processes Group Finders Mission Trip Fundraising

What this can look like

Project or Retainer? We can help with both.

Project Work

Best for short-term work with clear objectives, defined deliverables, and a focused path to completion. A project is a good fit for larger builds, new features, migrations, or work that needs a scoped plan before it begins.

Project Rate $175 / hour

Support Retainer

Built for ongoing momentum when priorities shift, strategy is needed, or your team wants to keep improving Rock without turning every request into a separate project.

Support Rate $160 / hour

What it’s like to be a Retainer Client

Retainer support gives your team a clear place to bring questions, requests, and priorities. Instead of starting over each time something comes up, we keep context, track the work, and help your team make steady progress.

Recurring Meetings

You’ll meet regularly with a dedicated team member to review priorities, talk through open items, and decide what should move next.

Shared Asana Board

Requests, updates, questions, and next steps are tracked in Asana so both teams can see what is active, what is waiting, and what has been completed.

Task-Level Time Tracking

Hours are tracked by task so your team can understand where time is going and how support hours are being used.

Weekly Hour Summary Emails

Every Friday, you’ll receive a retainer summary showing hours used and hours remaining for the month.

Client Dashboard

Your team has access to a client dashboard for visibility into tasks, users, and billing.

Open Door to Leadership

Schedule a meeting through your client dashboard any time you need leadership input. We're here for you.

Let’s Talk

Not sure where to start? Tell us what your team is managing, where Rock feels heavy, and what kind of help would make the biggest difference.