Fire-Starters: Kindling for Process Development

Ready to streamline your workflows and maximize the potential of Rock? We’re diving into practical strategies to ignite meaningful change in your processes. From integrating essential workflows like Baptism to automating manual tasks, each article is packed with real-world solutions and best practices. Whether you're just starting out or looking to refine an existing process, these insights will fuel progress and help you make a lasting impact in your ministry.
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Harnessing the Power of the Guest Card, Part 2

The Connection Card is a powerful tool—often underestimated—that captures everything from first-time guest details and newsletter signups to prayer requests, contact updates, and even volunteer interest. It collects information that spans multiple departments and requires varying levels of follow-up. In this article, we walk through a detailed process used by one of our clients to turn connection card data into meaningful next steps.

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Harnessing the Power of the Guest Card, Part. 1

Let’s explore the often-overlooked power of the Guest Card and challenge ourselves to rethink how it’s used. From evaluating whether to go digital, to streamlining duplicate forms across ministries, to improving follow-up and safeguarding data, each question helps uncover opportunities to better connect with guests and congregants alike. By assessing the process behind the card—not just the card itself—we can turn a simple form into a meaningful tool for engagement, care, and next steps in someone’s spiritual journey.

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Updating Smarter, Not Harder

Updating Rock doesn’t have to feel like opening a mystery box. With a solid plan in place, you can test safely, communicate clearly, and roll out new versions with confidence. This guide walks you through the full process—from using planning tools and setting up a development site to testing across departments and scheduling a smooth production update. Whether you're new to updates or just looking to tighten up your process, these steps will help you stay secure, organized, and ready for what’s next.

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Testing Smarter, Not Harder

Testing workflows, and forms within your database is essential—but without a structured process, it can quickly lead to clutter and data issues. Our guide walks you through a step-by-step approach, from setting up a dedicated Test Family to implementing effective cleanup practices. Maintain a clean, organized testing environment that protects your database and keeps workflows running smoothly.

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Building an Efficient Baptism Process

Transform the way you manage baptisms with our detailed guide to creating an automated, efficient process in Rock RMS. Follow our step-by-step approach to streamline everything from initial interest to post-baptism follow-up. By harnessing Rock’s powerful tools—such as Workflows, Connections, and Reports—this guide simplifies scheduling, communication, and tracking, ensuring a memorable experience for participants and a seamless process for your team.

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Streamlining Volunteer Onboarding for Vulnerable Populations

Onboarding volunteers who serve vulnerable populations, such as children and individuals with special needs, can feel daunting for both staff and volunteers. How do you structure a process that closes gaps and keeps everyone safe? In this article, we’ll dive into a process that offers insights to help you evaluate or build your own.

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Blueprint for Success: Building Better Processes

Do you have a process that should be integrated into Rock? Are you manually entering data from multiple external applications? Unsure where to begin? We're here to help you clearly define your processes for events like Baptism and beyond. We'll guide you with essential questions to consider, then ignite the fire for your next steps with articles sharing best practices and showcasing how other churches are successfully navigating similar challenges. Our goal is to provide the kindling you need to ignite change.

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